Shipping Policy

Effective Date: 1 Jan 2025

At GAINT IT SOLUTIONS PRIVATE LIMITED, we want to make sure your order reaches you as smoothly and quickly as possible. Here’s everything you need to know about how we ship your products.

1. How We Ship

We offer two main delivery options:

Standard Delivery: Usually takes around 5–7 working days.
Express Delivery: Need it sooner? Get your order in about 2–3 working days.

You’ll see the available options during checkout — just pick what works best for you.

2. Shipping Charges

Shipping costs depend on a few things like your location, the delivery speed you choose, and the size of your order. Don’t worry — all charges will be clearly shown before you place your order.

Sometimes, we run free shipping offers too, so keep an eye out!

3. Order Processing Time

Once your order is placed, we usually take 1–2 working days to get it ready to ship. As soon as it’s on the way, we’ll send you an email with the tracking details so you can follow its journey.

4. Delivery Timelines

Here’s a quick overview:

Standard Delivery: 5–7 working days
Express Delivery: 2–3 working days

Delivery times may vary a bit depending on where you are or if there are any unexpected delays with the courier.

5. Tracking Your Order

We’ll share a tracking link via email once your order is shipped. Use it to check the status anytime. Got questions? Just reach out to us — we’re here to help.

6. Address Matters

Please double-check your shipping details before placing the order. If the address is wrong or incomplete, your package might get delayed or returned — and we don’t want that!

7. If Something Goes Wrong

Though we pack everything with care, if your order arrives damaged or doesn’t show up, here’s what you should do:

Damaged Item? Let us know within 48 hours of receiving it so we can sort it out.
Didn’t Receive Your Package? Contact us — we’ll track it down or send a replacement if needed.

8. Returns & Shipping Back

Returning something? No problem. Just make sure to check our Refund and Cancellation Policy first. If the return isn’t due to a mistake on our end, you’ll need to cover the return shipping.

Need Help?

We’re always here if you need support.

GAINT IT SOLUTIONS PRIVATE LIMITED
Unit No. 478, 4th Floor, Aggarwal Cyber Plaza II,
NSP, Pitampura, Delhi – 110034
📧 gaintsolutions1@gmail.com | info@xoomshop.in
📞 8376843539